Client / User: Thessaloniki Port Authority S.A.

Start / End Date: October 2010 – October 2011

Description:

The project covers the support of the Integrated Thessaloniki Port Container Terminal Management Information System.

The main goal is the support by provisioning of Help Desk and on-site support.

A Help desk will provide the users of the system with the possibility to report any system malfunction and will also enable logging of any needed actions.

Role of TRΕDIT

– Overall project co-ordination
– Organizing the Help desk
– Help desk and remote support of all modules of the Integrated Container Terminal management system at the port of Thessaloniki
– Restore of functionality in case of malfunctions
– On-site support on emergency cases